All supplies are guaranteed by the manufacturer’s standard warranty/guarantee. We do not accept any returns on any aquarium supplies that have been opened or used. Please contact the manufacturer directly for any warranty claims on defective items.
If you are returning a new, unused aquarium supply product, please ship it at your expense to us within 2 days of delivery to you and we will issue you a refund for your original purchase price less a 15% restocking fee. Note: we reserve the right to determine whether any returned item has been opened or used at our sole discretion.